Real Estate Operations & Transaction Manager

Company: Living In Jacksonville FL Team
Location: Jacksonville
Posted on: April 5, 2025

Job Description:

Are you a high-performing Operations Manager with an existing Real Estate Team?--Are you looking to leave your current role to work for a small, boutique Real Estate firm focused on modern go-to-market strategies where you can have unlimited growth potential?--------

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We are seeking a highly skilled Real Estate Operations Manager to join our team and assist in managing business operations, streamlining processes, and facilitating expansion. This role is intended for someone with previous operations and transaction coordinator experience at a residential Real Estate sales office and will report directly to the Broker/ Owner.----Applicants should be natural leaders, highly organized, and detail-oriented! If this sounds like you, read more!



This is an in-house position located in St. Johns County where you will report to a physical office daily.

Responsibilities:
Highlights:
--- Oversee and manage all aspects of operations, ensuring smooth and efficient business processes.
--- Build and establish systems to enable the growth and future expansion of the team.
--- Act as the central point for all transaction coordination, focusing on purchase contracts through closing. New construction experience is a plus.
--- Managing Listing Coordination from Listing Appointment to Purchase Contract.
--- Collaborate on Listing Marketing alongside our virtual marketing assistant.
--- Ensure all files adhere to Broker guidelines for compliance.
--- Engage with transaction parties through email, text, and phone communication.
--- Cultivate positive relationships with all parties involved, including Buyers, Sellers, Lenders, Builders, Closing Attorneys, and Agents.
--- Perform 95% of duties independently without constant supervision. This role is not a hands-on "learn as you go" role.


Responsibilities:
--- Operations Supervisor: Manage and oversee team members as we continue to grow to ensure operations, deliverables, and processes are adhered to and met to allow the Broker/Owner to focus solely on production and sales.
--- Relationship Contact Manager: Build, oversee, and maintain the Follow-Up boss CRM. You must currently know how to use this CRM, no exceptions!
--- Builder Coordinator: Responsible for coordinating with new construction sales reps & buyers during the entire build process to address issues, escalations, and inquiries.
--- Listing Coordinator: Responsible for processing and completing incoming listings from pre-listing to CMA and accepting the purchase agreement.
--- Transaction Coordinator: Responsible for the processing and completion of the Purchase Contract, whether representing the Buyer or Seller side, to closing. Dot Loop fluency is required.
--- Submitting offers to purchase for signature (sometimes after hours or on weekends)
--- Ordering/scheduling all Inspections and appraisals, as well as coordinating agents to be present.
--- Completion of all disclosure contract paperwork; schedules and orchestrates closings.
--- Marketing Manager: Manage the virtual marketing assistant to ensure all YouTube and newsletter deliverables are completed and accurate. Familiarity with Canva is a plus for listing flyers and other marketing brochures as needed.
--- Growth: Attend seminars and classes as necessary and desirable to improve and maintain skills, and knowledge to keep abreast of new systems and processes that can be utilized on the team.
--- Meetings: Attend planning and evaluation meetings weekly or as necessary to maintain business practices in the Realtor's absence.

Qualifications:
--- You must have previous operations and transaction coordinator experience at an existing real estate brokerage office in your most recent role! No exceptions!
--- We are NOT looking for someone looking to get "back into the business" after time away
--- We are NOT looking for someone with an active real estate license with sales looking to supplement their income.
--- Fluent with Florida MLS contracts, Dot Loop, and Follow Up Boss CRM, Google Drive, and Microsoft Office are required. If you do not know how to use these existing systems, please do not apply. The broker/ owner does not have time to train on how to use these tools.
--- Located in Jacksonville, FL, or surrounding areas - this is an in-house position (not remote).
--- 2 years of minimum Florida Real Estate operations and transaction experience.
--- Experience building SOPs/Task-lists/Workflows/Checklists

About Company:
Our forward-thinking real estate brokerage, Living in Jacksonville, FL, is positioned in Ponte Vedra, FL, just outside Jacksonville. Steeped in digital and YouTube-focused marketing, our intimate boutique firm offers vast opportunities for growth.

The Living in Jacksonville, FL Team stands out for its exceptional knowledge of the local real estate landscape. At its helm is Greg DeTullio, a highly regarded real estate broker known for his extensive market acumen in the Jacksonville area and unwavering commitment to clients. Greg's approach is characterized by trust, promptness, and a tailored service. His extensive network and innovative approach ensure a holistic and stress-free experience for clients, whether they are involved in buying, selling, or managing the intricacies of new home construction.

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