Customer Service Representative

Company: Triad Financial Service Inc.
Location: Jacksonville
Posted on: October 23, 2024

Job Description:

Job Category: Loan ServicingRequisition Number: CUSTO001810Posted: October 21, 2024Full-TimeJacksonville, FL 32224, USAJob DetailsDescriptionFor over 50 years, Triad Financial Services, Inc. has provided extraordinary service in lending to help homeowners reach their dream, and find competitive rates that help their customers and clients get financing. Triad Financial Services is looking for a skilled and dynamic Customer Service Representative to our loan servicing team.Triad offers an excellent compensation package with hourly rates that range from $21.25 to $23.00/hour. There is a monthly incentive of up to $500.00 and a Career Path, based off performance. This will be an in-office position.We also have med/dent/vision benefits packages, 3 weeks PTO, employee recognition programs, 401K w/corporate matching, tuition reimbursement program and so much more more! If you are looking for career move that provides opportunity for growth, please apply today!At Triad Financial Services, we are looking for our Customer Service Representatives to have the following skills and experience:Experience: 1-2 years customer service experience preferably in the mortgage industryEscrow account knowledgeSkills: MSP/Blacknight, MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficientExcellent verbal and written communication skills, including ability to effectively communicate with internal and external customersProfessional and welcoming phone etiquette requiredMust be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer serviceAbility to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard practicesHigh school diploma or GED requiredAbility to abide by a strict attendance policy #PM22#ID PI2bdd0313c716-25660-35857255

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