Customer Service Representative

Company: Catalis Regulatory & Compliance, LLC
Location: Jacksonville
Posted on: March 21, 2025

Job Description:

Who we are:Catalis is North America's leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens. Summary: Positioned in a call center environment, provide inbound service to patients and customers for the Medical Marijuana Card Program and Payday Lending.What you will do:-- Answer incoming phone calls from customers and patients. -- Required at times to initiate outbound calls to process work.-- Interact directly with customers and patients in a professional manner.-- Other duties as assigned. What you will need to succeed: A minimum of 1 year of customer service experienceExcellent oral and written communication skillsAttention to detailAnalytical skillsCustomer service orientedA high school diploma or the equivalent Ability to work onsite, from 9:00 a.m. to 6:00 p.m.EEO Statement: We are an equal opportunity employer and value diversity. We are committed to an inclusive environment for all. All candidates will be considered based on qualifications, merit, and business needs without regard to race, color, religion, national origin, age, non-qualifying mental or physical disability (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. PI0a4a90436562-25660-37194267

Keywords: Catalis Regulatory & Compliance, LLC, Jacksonville , Customer Service Representative, Hospitality & Tourism , Jacksonville, Florida