Peer Leader Trainer

Company: Wounded Warrior Project
Location: Jacksonville
Posted on: April 1, 2025

Job Description:

Great benefits. Competitive pay. We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you. When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:* A flexible hybrid work schedule (three days in the office, two days' work from home)* Full medical, dental, and vision coverage for both teammates AND family members* Competitive pay and performance incentives* A fun, mission-focused, and collaborative team environmentA mission that matters is just the beginning, so if you're ready to get started, we're ready for you.The Wounded Warrior Project (WWP) Peer Leader Trainer develops the delivery of the peer leader and warrior leader training curriculums for warriors, family support members, staff, and other audiences. The Peer Leader Trainer's primary functions are to build training curriculums, manage learning management systems, and coordinate and conduct training in partnership with other WWP Alumni program teammates and peer leaders.
Note: WWP peer groups are led by and designed for warriors who want to discuss personal challenges and lend support to one another and are available to warriors across the country. WWP helps warriors connect with fellow veterans and service members in their communities and overcome challenges as a team.DUTIES & RESPONSIBILITIES

• Formulates, recommends, and implements plans for recruiting, screening, training, and evaluating volunteer peer leaders.
• Review current training and ensure delivery of a comprehensive training plan for all volunteers, with a focus on maintaining standardized organizational peer leader best practices.
• Periodically review position descriptions, and design or redesign position descriptions for volunteer roles as needed.
• Conduct training for peer leaders and warrior leaders to prepare them for their volunteer service across all WWP regions.
• Annually review the peer leader handbook and training materials, update as needed, and develop other written materials for the peer leader program.
• Review and revise continuing training for current volunteers and Peer Leader Specialists as needed.
• Develop, plan, and maintain all aspects of administrative support and logistical aspects of peer leader training and alumni points of contacts.
• Provide delivery of academic and skill-based training in accordance with established lesson plans, ensuring that all training objectives are accomplished.
• Conduct a variety of training activities to aid in participant learning, including lecture, small and large group exercises, skill-based activities, scenarios, and on-the-job training.
• Manage and evaluate peer leader conduct and performance, ensuring participants follow organization guidelines and requirements for attendance, behavior, appearance, completing assignments, and testing.
• Develop and facilitate virtual programming content via Zoom, Facebook Live, and other technology-based platforms.
• Coordinate and lead WWP facilitator training in support of peer leader training events.
• Maintain, edit, and periodically update warrior leader/peer leader training materials.
• Develop new training materials as required or directed.
• Serve as subject matter expert for warrior leaders and peer support group leaders.
• Assist in the analysis of trends, feedback, and survey results.
• Other related duties as assigned.KNOWLEDGE, SKILLS, & ABILITIES
  • Self-motivated, positive, outgoing, personable, and able to relate well with diverse populations and age groups; tactful, mature, and flexible.
  • Knowledge of learning management systems (LMS) and various software platforms to facilitate virtual learning (Articulate 360).
  • Familiarity with adult learning models
  • Familiarity with project management approaches, tools, and phases of the project lifecycle
  • Demonstrated ability to deliver classroom and skill-based training to adults.
  • Leadership skills that reflect and value a team approach, demonstrated integrity, effectiveness, efficiency, and the ability to deliver high quality service.
  • Effective organizational and time management skills. Highly capable of handling multiple tasks, projects, and timelines.
  • Strong presentation skills. Confident communicator with demonstrated ability to present information effectively to large audiences, small groups, and individuals.
  • Familiarity with military culture.
  • Demonstrated ability to establish credibility, be decisive, influence others, and influence change.
  • Excellent organizational skills
  • Excellent verbal and written skills
  • High level of proficiency in the use of Microsoft Office programs especially Word, Excel and PowerPoint
  • Experience in or knowledge of recovery from traumatic injury, illness, or combat stress
  • Ability to travel up to 50% of the time including overnight and weekend travel.
  • High energy level. Self- starter; willing to take initiative and work independently when needed.
  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.
  • Mission-driven, guided by core values, and a pleasure to work with.EXPERIENCERequirements:
    • Three years of public speaking experience.
    • Two years of experience planning, resourcing, and executing training and instruction.
      • Two years of experience managing volunteers; OR two years of experience successfully performing in a WWP programmatic position, e.g., Outreach Specialist or Peer Leader Specialist; OR two years of experience coordinating volunteer activities and two years of experience designing and developing interactive self-paced e-learning.Preferences:
        • Three years of experience working with or managing volunteers.EDUCATIONRequirements:
          • Bachelor's degree in business, education, training, or relevant degree. Equivalent combination of education, applicable experience, training, and certification may be considered in lieu of degree.Preferences:
            • NoneCERTIFICATIONS & LICENSURERequirements:
              • Valid state-issued driver's license.Preferences:
                • None.WORK ENVIRONMENT/PHYSICAL DEMANDS
                  • General office environment: temperature controlled.
                  • Up to 50% travel.We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave. For Colorado Applicants: The estimated hiring range for this position is between $60,211 - $75,264 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.For San Diego or Sacramento, California and Washington state Applicants: The estimated hiring range for this position is between $65,945 - $82,432 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.For Los Angeles, California Applicants: The estimated hiring range for this position is between $68,812 - $86,016 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.For New York Applicants: The estimated hiring range for this position is between $71,680 - $89,600 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.*ca-cb#LI-HYBRIDWounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.Please note:Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."

Keywords: Wounded Warrior Project, Jacksonville , Peer Leader Trainer, Human Resources , Jacksonville, Florida