Agile Product Owner: Oracle CPQ
Company: Disability Solutions
Location: Jacksonville
Posted on: October 25, 2024
Job Description:
Position Type : Full time Type Of Hire : Experienced (relevant
combo of work and education) Education Desired : Bachelor's Degree
Travel Percentage : 0%Job DescriptionWe are FIS. Our technology
powers the world's economy and our teams bring innovation to life.
We champion diversity to deliver the best products and solutions
for our colleagues, clients and communities. If you're ready to
start learning, growing and making an impact with a career in
fintech, we'd like to know: Are you FIS?About the team:The
Corporate Development team provides employees with tools to help
them develop, sell and implement FinTech solutions to FIS clients.
We digitally transform the efficiency and effectiveness of how FIS
employees get their work done through FIS' Future Forward
Program.About the Role:As an Agile Product Owner for our Oracle CPQ
(Configure Price Quote) system, you will play a pivotal role in the
development and maintenance of the CPQ and Sales/CRM. This role
requires a deep understanding of client service and account
management processes employed by B2B software companies. You will
collaborate closely with cross-functional teams, including product
managers, developers, technical architects, business analysts and
stakeholders to deliver and support innovative digital client
service solutions that meet the needs of our Sales/CRM.What you
will be doing:
- Develop CPQ Strategy through collaboration among key
stakeholders representing different functions across multiple lines
of businesses.
- Defining business problem statements with feedback from our
clients and developing solutions to address key business
problems.
- Articulates product vision and user stories in a manner clearly
understandable to development teams and other stakeholders.
- Establishes user story acceptance criteria, accepts user
stories, refines user stories with Scrum teams.
- Creates Sprint Release Plans with input from development
teams.
- Monitors the development progress and provides updates to
stakeholders, as requested.
- Leads planning and review meetings to communicate feedback on
development achievements.
- Applies appropriate program management and Agile approaches to
promote a disciplined value delivery process that provides
transparency for CRM for Service product roadmaps.
- Exemplifying the commitment to continuous improvement by
staying informed about approaches to client service technology, to
help FIS deliver world class client experiences.What you bring:
- 5-10 years' experience working with Oracle CPQ and Sales
platforms.
- Strong collaboration and communication skills that exemplify a
commitment to partnering with our stakeholders in resolving support
requests.
- Strong troubleshooting and problem-solving skills
- Working knowledge of systems up and downstream from Dynamics
365 for Service (CRM) such as Dynamics 365 for Sales, Service Now,
email systems, chat systems, social media platforms, survey tools,
feedback tools and client service engagement platforms.
- Expertise in Portfolio and Project management and agile
delivery approaches including Kanban, SCRUM, and SAFe.
- Experience with work management tools such as Jira, Planview,
Aha!, ServiceNow.
- Strong critical thinking, decision making, negotiation,
organization, prioritization, time management, analytical and
people skills.
- Excellent verbal and written communication skills to technical
and non-technical audiences of various levels in the organization
(e.g., executive, management, individual contributors).
- Positive outlook, strong work ethic, and responsive to internal
and external clients and contacts.Education Requirements:
- Bachelor's degree in business, computer science or information
systems or the equivalent combination of education, training, or
work experience.What we offer you:At FIS, you can learn, grow and
make an impact in your career. Our benefits include:
- Flexible and creative work environment
- Diverse and collaborative atmosphere
- Professional and personal development resources
- Opportunities to volunteer and support charities
- Competitive salary and benefitFIS is committed to providing its
employees with an exciting career opportunity and competitive
compensation. The pay range for this full-time position is
$99,830.00 - $167,700.00 and reflects the minimum and maximum
target for new hire salaries for this position based on the posted
role, level, and location. Within the range, actual individual
starting pay is determined additional factors, including
job-related skills, experience, and relevant education or training.
Any changes in work location will also impact actual individual
starting pay. Please consult with your recruiter about the specific
salary range for your preferred location during the hiring
process.Privacy StatementFIS is committed to protecting the privacy
and security of all personal information that we process in order
to provide services to our clients. For specific information on how
FIS protects personal information online, please see the Online
Privacy Notice.EEOC StatementFIS is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, marital status,
genetic information, national origin, disability, veteran status,
and other protected characteristics. The EEO is the Law poster is
available here supplement document available hereFor positions
located in the US, the following conditions apply. If you are made
a conditional offer of employment, you will be required to undergo
a drug test. ADA Disclaimer: In developing this job description
care was taken to include all competencies needed to successfully
perform in this position. However, for Americans with Disabilities
Act (ADA) purposes, the essential functions of the job may or may
not have been described for purposes of ADA reasonable
accommodation. All reasonable accommodation requests will be
reviewed and evaluated on a case-by-case basis.Sourcing
ModelRecruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment
agencies. FIS does not accept resumes from recruitment agencies
which are not on the preferred supplier list and is not responsible
for any related fees for resumes submitted to job postings, our
employees, or any other part of our company.#pridepass
Keywords: Disability Solutions, Jacksonville , Agile Product Owner: Oracle CPQ, IT / Software / Systems , Jacksonville, Florida
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