Manager of Technical Services
Company: VirtualVocations
Location: Gainesville
Posted on: November 10, 2024
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Job Description:
A company is looking for a Manager of Technical Services to
provide advanced support to end-users and manage a team of support
specialists.
Key Responsibilities
Provide guidance and mentorship to the technical support team
Troubleshoot and resolve complex software, hardware, and
network-related issues
Manage team goals and performance metrics while collaborating with
other departments
Required Qualifications, Training, and Education
5-10 years of experience in technical support or similar roles
High School Diploma or equivalent; higher degree preferred
Proficiency with Microsoft Office Suite
1+ year of people management experience preferred
Commitment to customer safety and satisfaction
Keywords: VirtualVocations, Jacksonville , Manager of Technical Services, IT / Software / Systems , Gainesville, Florida
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