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Customer Engagement Specialist

Company: VirtualVocations
Location: Gainesville
Posted on: November 8, 2024

Job Description:

A company is looking for a Remote Customer Engagement Specialist.



Key Responsibilities

Answer and manage incoming calls, emails, and chats while providing product information and support
Maintain productivity and performance according to company guidelines and KPIs
Record and organize customer interactions and assist with returns, refunds, and shipping inquiries


Required Qualifications

High school degree or equivalent
Previous knowledge of cosmetics, skincare, and hair products preferred
Experience in customer support and remote work environments
Basic computer skills and experience with Google Workspace applications
Ability to work in a distraction-free home environment with reliable internet connection

Keywords: VirtualVocations, Jacksonville , Customer Engagement Specialist, Other , Gainesville, Florida

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