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Bilingual Enrollment Representative

Company: VirtualVocations
Location: Jacksonville
Posted on: March 20, 2025

Job Description:

A company is looking for a Bilingual English and Spanish - Associate Enrollment and Eligibility Representative.
Key Responsibilities

Answer 50-70 incoming calls daily and identify customer assistance needs
Document information and assist customers with appointment scheduling and navigating websites
Research complex issues and collaborate with support resources to resolve customer inquiries

Required Qualifications

High School Diploma / GED or equivalent work experience
Must be 18 years of age or older
1+ year of healthcare telephonic customer service experience
1+ year of experience handling high call volumes
Bilingual fluency in English and Spanish

Keywords: VirtualVocations, Jacksonville , Bilingual Enrollment Representative, Other , Jacksonville, Florida

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