Central Route Dispatcher

Company: Clean Harbors
Location: Jacksonville
Posted on: October 17, 2024

Job Description:

• Responsible for the completion of regulatory reporting on shift.
• Provides day-to-day environmental support to open projects to ensure, compliance with environmental policies, requirements, and procedures.
  • Serves as a technical supervisor on matters relating to environmental spills.
  • Responsible for oversite of projects including all phases of spill response including, working directly with clients to ensure a timely successful spill cleanup, regulatory compliance, client satisfaction with cost effectiveness in mind.
    • Dispatching of contractor for excavation, transportation and disposal of products.
    • Oversees contractors in field to determine sources and methods of controlling pollutants in air, water and soil.
    • Accurately log information from client interactions into ALERT systems; update in a timely and accurate manner so that clients can track services, inquiries and resolution.
    • Dispatching of contractor for excavation, transportation and disposal of products.
    • Communicate effectively to contractors, clients, regulatory officials, etc...., through both written and verbal communication
    • Return all internal and external calls, emails and facsimiles in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner as possible.
    • Maintains professional competency in all aspects of the job.
    • Perform other job-related duties as required.
      
      POSITION QUALIFICATIONS:
      
      
      • The ability to pass a background check is required
      • Dispatch Managers work 12-hour shifts. May include nights, weekends and holidays.
      • Ability to handle a high call volume, in a fast-paced environment dealing with emergency response calls.
      • Capable of remaining calm, confident during stressful situations.
      • Ability to adapt to a changing environment.
      • They must be able to effectively communicate with others, including, clients, employees and outside professionals.
      • Able to orchestrate large volumes of data while meeting critical deadlines.
      • They must exemplify professionalism in personal appearance and demeanor.
        
        Responsibilities
        
        To perform this job successfully, an individual must be able to accomplish (at a minimum) the position's skill areas. Listed below are the representative areas of knowledge, experience and abilities necessary to meet the position's essential requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the Dispatch Manager function.
        
        
        • A Bachelor's degree in a related field: Environmental Science, Chemistry, Waste Management, Health, Safety, Emergency Management, (or similar major) or related field; or any equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.
        • Direct hazardous material response experience is required.
        • HAZWOPER, IHMM, RCRA, DOT, OSHA training certificates.
        • Conceptual and practical knowledge of groundwater and soil sampling.
        • Must be eligible to work in the US.
        • Have a working knowledge or have the ability and initiative to develop a working knowledge of, OSHA and RCRA, OSHA and DOT Regulations.
        • The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.
        • Must be a team player and work to accomplish common goals in the department
        • Data entry, excellent written and verbal communication.
        • Skills/Knowledge:
        • Must be computer literate, well versed in standard office word and spreadsheet programs, as well as software used by ERTS.
        • The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.
          
          Skills/Knowledge:
          
          
          • Must be computer literate, well versed in standard office word and spreadsheet programs, as well as software used by ERTS.
          • The candidate MUST possess strong time management skills, attention to detail, organizational skills, & ability to manage multiple projects.
            
            Physical Requirements:
            
            The physical demands following are representative of those that must be met by the employee to perform the essential functions of the job.
            
            
            • Body Positions: Sitting, standing, walking about and while talking and listening.
            • Body Movements: The position requires arm and hand dexterity; must be able to move one's head, neck and back.
            • Body Senses: Must have adequate vision, color perception and hearing, with or without correction.
            • Strength: Must be able to lift and move equipment and materials that may weigh up to 20 pounds by oneself.
              
              Mental, Job-Related Position Requirements:
              
              
              • Must be able to read, write and communicate effectively.
              • Must possess good interpersonal skills.
                
                Job Related Working Conditions:
                
                
                • The position is based in a climate-controlled office.
                • Noise level is quiet to moderate, typical of standard office environments.
                  
                  Work Hours:
                  
                  
                  • This position is expected, at a minimum, a 40-hour work week. Additional hours will be required from time to time, depending on the status of the business.
                  • As a Dispatch Manager it is expected that an emphasis be placed on productive use of time. This means minimizing time away from the workstation for smoking breaks, visiting with co-workers on a personal basis, and/or personal use of the telephones and internet.
                  • This position is exempt from overtime.
                    
                    Job Related Working Requirements:
                    
                    
                    • Must have a reliable method of transportation to and from work.
                    • Must have valid driving license.
                      
                      Compensation and Benefits
                      
                      Eligible employees can elect to participate in:
                      
                      
                    • Comprehensive medical benefits coverage, dental plans and vision coverage.
                    • Health care and dependent care spending accounts.
                    • Short- and long-term disability.
                    • Life insurance and accidental death & dismemberment insurance.
                    • 401(k) plan with a company match.
                    • Career development, training and education.
                    • PTO, and paid holiday time off
                      
                      The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
                      
                      We agree on the functional role of the Dispatch Manager and the requirements and authorities as stated; that compensation has been fully disclosed; and that there exist no other agreements attached to the acceptance of this document. This document is not an employment contract. Employment at ERTS is "at will" and may be terminated at any time, with or without notice, by either the Company or me.

Keywords: Clean Harbors, Jacksonville , Central Route Dispatcher, Professions , Jacksonville, Florida